Patient Information

Health education and literacy are key components to patients healthcare; make sure when you visit your doctors clinic that you understand and are satisfied with all the information for your healthcare needs


Tena koe/korua/koutou. He mihi aroha tenei kia koutou e kaha nei ki te whai ake i te hauora mo tatou katoa. Kei roto i te pukapuka nei nga whakamaramatanga mo tenei mate. Tirohia pataingai kia marama ai koe/korua/koutou mo tenei ahuatanga.
No reira kia kaha kia manawanui.

Ngati Porou Hauora encourages whanau and friends to visit and be involved in the care of residents and patients. The staff recognise that you know best how your body responds to illness and other life experiences and what is right and acceptable for you or your child/tamariki.

We support your right to be fully informed about your health situation and care. Please don’t hesitate to ask for more information or to question anything you don’t understand.

Ngati Porou Hauora is SmokeFree

Ngati Porou Hauora is a total smoke free environment and workplace. This means no one may smoke anywhere in Ngati Porou Hauora buildings, grounds, carparks or properties. While you are in hospital we will offer you support but we also recommend that you think about how you are going to manage your smoking habit.

Please be sure that your visitors are aware smoking is NOT permitted.

If English is not your first language, we have access to a limited interpreting service and appreciate any help from your whanau or friend.

  • People You May Meet
  • Your Health Care Team

Doctor: There is a doctor on call 24 hours/day for ward parents. You may see several different doctors during your stay in hospital.

Nurse: During each shift you will have a nurse assigned to you. The nurse will provide and support the day-to-day care you receive. It is important to keep your nurse informed of any changes in your condition.